It is the foundation everything we do is built on. Here is exactly what we do to keep every child safe.
Coach Verification
48-hour background check on every coach
Government-issued ID verification
Sports certification validation (BCCI, SAI, etc.)
Police clearance background check
In-person interview with BabyCorp team
Annual re-verification required
Child Data Privacy
Your child's data stays private
DPDP Act 2023 compliant
Medical notes visible only to assigned coach
No data sold to third parties — ever
No targeted advertising to children
Data deleted on account closure within 30 days
Secure Payments
Bank-grade payment security
Razorpay PCI-DSS Level 1 certified
We never store card or UPI credentials
Every transaction is end-to-end encrypted
Instant refund processing (5–7 working days)
Dispute resolution within 48 hours
Community Standards
Zero tolerance for misconduct
Strict code of conduct for all coaches
Instant suspension on verified complaints
Parent feedback reviewed within 24 hours
Anonymous reporting available
BabyCorp safety officer in every city
Report a Safety Concern
If you ever feel unsafe, uncomfortable, or witness inappropriate behavior — report it immediately. Anonymous reporting is available. All reports are reviewed within 24 hours.